skip to main content

About Us

How We Are Funded

We are an independent, non-profit making organisation. Our main source of funding is through a contract with the North Yorkshire County Council and Clinical Commissioning Groups. We also have variable funding from a range of other Trusts and organisations. Donations from individual carers and members are always very welcome.

A Registered Charity

Scarborough and Ryedale Carers Resource is an independent registered charity no.1046228 regulated by the Charity Commission. We are also a Company limited by guarantee and therefore also comply with Companies House regulations.

Carers Resource - Mission Statement

Scarborough and Ryedale Carers Resource promotes the rights
and encourages the recognition of all those with caring responsibilities by:

Providing advice, information and support to individual carers

Campaigning in support of carers

Encouraging professionals to work in equal partnership with carers

Identifying and reaching out to new and presently unidentified carers

Managing our affairs efficiently, effectively and economically
to ensure best outcomes for those we support and those who support us.

Carers Resource - quality marks

Scarborough & Ryedale Carers Resource are proud to hold these quality marks.  In order to gain these, the organisation has to undergo rigorous external assessment in all parts of it's work and service delivery, so you can be assured of the standard of service you will receive.

Complaints and Feedback

Scarborough & Ryedale Carers Resource has a Code of Conduct for all it's staff, volunteers and clients

All Staff and Volunteers will at all times:

  • Treat all clients with respect
  • Respect a person's right to confidentiality
  • Adhere to the confidentiality policy and procedure
  • Communicate in an open and friendly manner
  • Uphold and promote equality, diversity and inlcusion
  • Recognise and respect the roles and expertise of colleagues both in the team and from other agencies
  • Be accountable by making sure you can answer for your actions

We would expect all clients to treat our staff with respect and curtesy

We will not tolerate any abusive behaviour towards any member of the staff team

We welcome positive and constructive feedback from our clients.  We also recognise that sometimes things may go wrong.  If you want to make a complaint or give any feedback, please either telephone or write in the first instance to:  

The Service Manager, SRCR, 96 High Street, Snainton, Scarborough, YO13 9AJ
Telephone: 01723 850155

Download a copy of our "Our commitment to a quality service" (429.6KB)

link to make a donation link to news and information calendar link to young adult carers link to young carers service link to leaflet downloads amazon smile logo facebook link twitter link